The Short Answer
We wouldn't buy a GivEnergy All-in-One new: GivEnergy Ltd, which sold it, has been in administration since 9 April 2026. If you already have one, the Energy Storage Association (a trade body for the energy storage industry) says it should keep working as normal. It also says GivEnergy warranties can only be enforced against GivEnergy itself, so you're likely to be unable to claim on them. Go to whoever sold you the system first, and if you paid by credit card you may have a claim under section 75.
The app is run by a separate company, GivEnergy Software Ltd, which isn't in administration. But Companies House showed an active proposal to strike it off when we checked on 25 October 2026, so make sure you can control your battery at home without the cloud.
What Happened to GivEnergy?
| Company | Status (Companies House, 25 October 2026) |
|---|---|
| GivEnergy Ltd (sold home batteries) | In administration since 9 April 2026; administrator Chris Brooksbank of CB Business Recovery |
| GivEnergy Software Ltd (runs the app and portal) | Active, with an active proposal to strike off |
| GivEnergy Commercial Ltd (commercial batteries) | Creditors' voluntary liquidation since 13 August 2026 |
The Energy Storage Association's FAQ, last updated 17 April 2026, still says GivEnergy Commercial continues to trade; Companies House shows it went into liquidation in August. The ESA gives the administrator's email for enquiries as info@cb-br.co.uk.
Will My Battery Keep Working?
The ESA says your battery should continue to work as normal, and that its built-in management will keep monitoring the battery cells and shut it down if there's a problem. It warns never to remove the battery from its mounting or try to diagnose or fix a fault yourself, because of the risk of serious injury or death from a high voltage system. If a battery looks unsafe (physically damaged, giving off smoke or steam, or hissing), it says to leave the area straight away, even if the battery is outside, and call the fire service.
The App
GivEnergy Software's pricing has two tiers:
- Standard, free: local access only, so your phone must be on the same network as the inverter (at home, in most cases), with basic manual scheduling of charging and export and live and historic power flows.
- Premium, £4.99 a month including taxes: access from anywhere, optimisation for your tariff, firmware updates where available, and API access for other apps.
The ESA says the system can carry on working without the cloud services. Our view: with a strike-off proposal against the app company, check now that the free local access works for you, and note your tariff settings somewhere you can find them.
Warranty and Faults
- Start with the seller. The ESA says GivEnergy has closed its support lines, so go first to the installer, energy company or wholesaler you bought from.
- Section 75. If you paid by credit card, the ESA says you may be able to claim from your card provider under section 75 of the Consumer Credit Act 1974.
- Don't touch it. For any fault, use a qualified installer.
Should I Replace It?
The ESA calls it an individual choice, since the system should continue to work. Our view: not while it's working. If it fails and the seller can't help, price a replacement battery and inverter from a supplier that's still trading against repairing what you have.
Buying a Battery Now
Our view: whatever brand you're quoted, ask who honours the warranty in the UK and what happens if that company stops trading, and pay at least part by credit card. Our solar battery guide covers when a battery pays for itself, and our Tesla Powerwall review covers one all-in-one alternative.
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